starstarstarstarmarriott

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

location_on22 Whitely Street, Johannesburg, Gauteng, 2076

petsNo petsfamily_restroomAdults-onlyflightNear JNB

urban chicmodern designwellness spafoodie

Concierge Verdict

"The Protea Hotel Fire & Ice offers a vibrant, family-friendly urban experience with a great outdoor pool, spa, and diverse dining options. While guests appreciate the modern design and convenient location near Melrose Arch, some concerns include security incidents, limited room size, and cleanliness issues."

groups

Best for

Families

schedule

Ideal stay

Weekend

graphic_eq

Noise level

Moderate

Guest verdict

What recent guests highlight.

Aggregated directly from booking reviews — not editorial.

thumb_upLoved

·Excellent overall experience
·Exceptional staff service
·Great location

infoWatch for

·Small and poorly equipped gym
·Loud music in common areas

Score by category

Cleanliness8.1

Service9.1

Location8.9

Room Quality8.5

Amenities7.6

Value for Money8.5

Food and Beverage8.1

Overall Experience8.4

Quick Facts

poolPoolspaSpaelectrical_servicesEV charginggraphic_eqModeratecalendar_todayIdeal: Weekend

thumb_up

What guests love

+Luxurious spa and recreational amenities
+Fine dining with garden views
+24-hour room service and stylish lounges
+Fantastic outdoor pool and fitness center
+Complimentary Wi-Fi and business facilities

info

Know before you go

!Concerns about theft incidents and security
!Limited room size reported by guests
!Some cleanliness issues mentioned

Summary Snapshot

Category	Assessment	Recommendation
Walkability	check_circleGood for dining, shopping, and errands around Melrose Arch.	Explore the nearby Melrose Arch Shopping Centre on foot.
Safety	warningConcerns about theft incidents and security have been reported by guests.	Exercise caution and be aware of your surroundings, especially at night.
Staff Service	check_circleStaff provides professional service with helpful concierge assistance.

RestaurantRoom ServiceLounge BarVegetarian/Vegan OptionsAir-conditionedLCD TVs

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About this property

Pampering Spa and Recreational Amenities: Indulge in massages, body treatments, and facials at our luxurious spa, or unwind in the outdoor pool and fitness center. Fine Dining and Entertainment Options: Treat yourself to delectable meals with garden views at our restaurant, enjoy drinks at the stylish lounges, and take advantage of 24-hour room service. Quality Assured and Convenient Facilities: Certified by the TGCSA, our hotel offers a business center, free Wi-Fi, and event spaces. Also provided are airport transfers, parking, and rooms equipped with modern amenities. Book your stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch for a perfect blend of relaxation and sophistication.

Location Intelligence

Location Lens

Getting Around

directions_walk

Walkability

Car-dependent

Sparser grid — plan longer walks

local_taxi

Cab & rideshare

Call ahead in quiet hours

Side-street access — pin location when booking

Nearby in the Neighborhood

within 500 m

No spots matched within 500 m. Try expanding via Google Maps.

Amenities

wifiFree WiFi

fitness_centerGym

local_barBar/Lounge

petsPet Friendly

smoke_freeNon-Smoking Rooms

info

Important — read before booking

From the property's policies. Deposits, cancellation rules, and age limits live here.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 9:00 AM to 6:00 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

A deposit may be required at the property.

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